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To add optional modules after the 90-day cut-off, please follow the steps below

\uD83D\uDCD8 Instructions

A new class must be created by the trainer.

  • The CIT enters a Help Desk ticket.  They can either go to the Help drop-down in the Edge portal or use the following link:  https://ipcinc.atlassian.net/servicedesk/customer/portal/2

  • Provide the student’s name, email address and the class ID of the new class created in a Help Desk ticket.

  • We will clear old scores from the previous exam(s) and notify the trainer.

  • The new exam(s) can then be scheduled.

Refer to the P&P section ‘Optional Certification Exam(s)’ for more information

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