Early Recertification

To add optional modules after the 90-day cut-off, please follow the steps below

 Instructions

A new class must first be created by the trainer.

• The CIT enters a Help Desk ticket.  They can either go to the Help drop-down in the Edge portal or use the following link:  https://ipcinc.atlassian.net/servicedesk/customer/portal/2

• Provide the student’s name, email address and the class ID of the new class created. State the reason for the early recertification.

• We will clear old scores from the previous exam(s) and notify the trainer.

• The new exam(s) can then be scheduled.

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