I need to delete an enrolled student, how do I do that?
Once scores are added, it’s too late to delete the enrollment or class.
To see if you have the ability to delete a student from a class:
Click on View/Edit Classes to find your class
Open the class details page by clicking on the Course
Scroll down to the list of enrolled students
Look to the last column on the right, and if there is the word 'delete' you can delete the student
Click on 'delete' and verify you want to delete the enrollment
Exam Credits will be returned to the same invoice as long as they haven't expired
If you cannot delete from your account, enter a help desk ticket and provide the Class ID, Student name, and Email Address. Let us know the reason for the deletion, and the help desk will assist.