I need to delete an enrolled student, how do I do that?
Once scores are added, it’s too late to delete the enrollment or class.
To see if you have the ability to delete a student from a class:
- Log into certification.ipcedge.org
- Click on View/Edit Classes to find your class
- Open the class details page by clicking on the Course
- Scroll down to the list of enrolled students
- Look to the last column on the right, and if there is the word 'delete' you can delete the student
- Click on 'delete' and verify you want to delete the enrollment
- Exam Credits will be returned to the same invoice as long as they haven't expired
If you cannot delete from your account, enter a help desk ticket and provide the Class ID, Student name, and Email Address. Let us know the reason for the deletion, and the help desk will assist.