I am a certified CIT, but there is a program missing from my drop down list.

Your certification may be expired or it is possible that your new certification information has not yet synced to our database. If you believe that the program is missing due to an error, please put in a help desk ticket so that one of our representatives may assist in resolving that error.

How to enter a help desk ticket:  https://ipcinc.atlassian.net/jira/servicedesk/projects/CQIDESK/knowledge/articles/736919616?spaceKey=CQIDESK