3rd Attempt - RETAKE

Owned by Judy Wells
Last updated: Oct 10, 2024
1 min read

Every exam allows 2 attempts. After that, the student can be enrolled in a new class using the Retake exam type if within 90 days. There is a separate retake fee as listed in the P&P and this will also automatically notify our team to reset the failed attempts. This process takes an overnight refresh of the database so schedule accordingly.  Be sure to use the same mode of testing; online, paper, remote. Additional modules are included in this process.

The process for a 3rd attempt is as follows:

  • Create new class using RETAKE* as class type and enroll student

  • Wait 1 day - during this time an automated message is sent to us, we will reset previously failed scores, the system will update overnight

  • Schedule the exam time in the Edge portal

 

 

*

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Possible issues:

  1. If you cannot enroll student because you receive a message that says image-20241010-220500.png

You can use the GET SCORES button on the Class Details page of the base class. Grades must be passed from the Learning Management System to the Certification portal and synced before you can enroll student into the Space Addendum class.