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\uD83D\uDCD8 Instructions
A new class must first be created by the trainer.
The CIT enters a Help Desk ticket. They can either go to the Help drop-down in the Edge portal or use the following link: https://ipcinc.atlassian.net/servicedesk/customer/portal/2
Provide the student’s name, email address and the class ID of the new class created. State the reason for the early recertification.
We will clear old scores from the previous exam(s) and notify the trainer.
The new exam(s) can then be scheduled.
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