Every exam allows 2 attempts. After that, the student can be enrolled in a new class using the Retake exam type if within 90 days. There is a separate retake fee as listed in the P&P and this will also automatically notify our team to reset the failed attempts. This process takes an overnight refresh of the database so schedule accordingly. Be sure to use the same mode of testing; online, paper, remote. Additional modules are included in this process.
The process for a 3rd attempt is as follows:
Create new class using RETAKE* as class type and enroll student
Wait 1 day - during this time an automated message is sent to us, we will reset previously failed scores, the system will update overnight
Schedule the exam time in the Edge portal
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