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If you completed the course prior to the new system, then you have to contact your trainer for a will not be able to retrieve a physical copy of your certificate.
If you need a copy of a misplaced certificate from the old system, you will need to contact your instructor as they need to sign and date it.All record data is not migrated yet. The certifications that were done in previous system are not compatible with the new one. Records will be retained, but not old certificates., but can still retrieve your certification information as described below
All people may log in to certification portal https://certification.ipcedge.org/ and click on My Certification Summary to see all certificates and certificate numbers. You can show proof as training in my certification summary or use for audit purposes.